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Terms & Conditions

Updated 

march 20th 2025

OVERVIEW

This website is operated by Victoria’s Vault. Throughout the site, the terms “we,” “us,” and “our” refer to Victoria’s Vault. Victoria’s Vault offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

 

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

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Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

Our store is hosted on [insert hosting provider]. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

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SECTION 1 -

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

 

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any malicious code, worms, or viruses.

 

A breach or violation of any of the Terms will result in the immediate termination of your access to the Services.

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SECTION 2 -

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

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You understand that your content (excluding credit card information) may be transferred unencrypted and involve: Transmissions over various networks.

 

Changes to conform and adapt to technical requirements of connecting networks or devices.

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Credit card information is always encrypted during transfer over networks.

 

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

 

SECTION 3 -

ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information.

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We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

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SECTION 4 -

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

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We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

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We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

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SECTION 5 -

PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

 

We strive to display as accurately as possible the colors and images of our products. We cannot guarantee that your monitor’s display will be accurate.

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We reserve the right to limit sales of our products or Services to any person, geographic region, or jurisdiction and to discontinue any product at any time. All product descriptions and pricing are subject to change at any time without notice.

 

SECTION 6 -

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order. If we make a change to or cancel an order, we may notify you via email, billing address, or phone number provided.

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You agree to provide current, complete, and accurate purchase and account information for all transactions. For more details, please review our Return Policy.

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SECTION 7 -

OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have control.

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You acknowledge that we provide access to such tools “as is” without warranties or conditions. Any use of these tools is at your discretion and risk.

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SECTION 8 -

THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.

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We are not responsible for examining or evaluating the content or accuracy of third-party websites. Please review third-party policies and practices before engaging in any transaction with them.

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SECTION 9 -

USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you send creative ideas, suggestions, proposals, or other materials (collectively, “comments”), you agree that we may use them in any medium without restriction.

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We are not obligated to maintain any comments in confidence, pay compensation, or respond. You agree that your comments will not violate any third-party rights or include unlawful material.

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SECTION 10 -

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

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SECTION 11 -

ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be typographical errors or omissions related to product descriptions, pricing, and availability. We reserve the right to correct these without prior notice.

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SECTION 12 -

PROHIBITED USES

You are prohibited from using the site or its content for any unlawful or prohibited purpose, including but not limited to:

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  • Violating any local, state, or federal laws.​

  • Infringing upon our intellectual property rights.

  • Uploading malicious software.

 

We reserve the right to terminate your access for violating prohibited uses.

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SECTION 13 -

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free use of the Service. The Service is provided “as is” without warranties of any kind.

 

SECTION 14 -

INDEMNIFICATION

You agree to indemnify and hold harmless Victoria’s Vault and its affiliates from any claim arising from your breach of these Terms.

 

SECTION 15 -

GOVERNING LAW

These Terms are governed by the laws of Canada.

 

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at victoriasvaulteroticessentials@gmail.com

Location

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We are excited to offer shipping services across all of British Columbia.

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Whether you're in bustling cities or serene small towns, your essentials will be delivered discreetly, ensuring your privacy and convenience.
 

Local delivery options are coming and will proudly serve Greater Victoria and areas South of the Malahat​

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​​​Victoria's Vault is settler-owned, and acknowledges with great respect and gratitude the Lekwungen and WSÁNEĆ peoples on whose unceded lands we work and live.

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  • Victoria

  • Saanich 

  • Oak Bay

  • Central Saanich

  • North Saanich

  • Sidney

  • ​​Esquimalt

  • View Royal

  • Colwood

  • Metchosin

  • Langford

  • Sooke

Hours

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Available 24/7

  • COMING SOON Delivery Orders: Same-day delivery is typically completed within 2 hours of placing your order, unless otherwise notified.

  • Shipping Orders: Delivery times vary depending on product availability and shipping location. Please contact us for further details.

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Talk to a Human

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COMING SOON 24/7  Chat Support*
*Our AI Chat feature will be launching soon to provide quick and discreet answers to your basic sexual health questions.​​

 

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Victoria’s Vault: Erotic Essentials logo elegant and modern design representing a premium adult boutique focused on pleasure

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